TERMS OF SALE
Drean Srl sells all the products on this site and guarantees that every item for sale is authentic. The products sold are therefore subjected to rigorous quality control standards.
All orders are subject to verification of availability and acceptance.
The receipt by morphparfum.com of the order, transmitted by the customer by electronic transmission, determines the conclusion of the contract. With the conclusion of the contract, morphparfum.com undertakes to provide the customer with the products ordered, under the terms and conditions set forth in these Conditions, without prejudice to the right not to give orders to subjects that do not give sufficient guarantees of solvency or that do not fall into the category mentioned above of the "final consumer" or if, for any reason, the product ordered is not available for sale.
The customer, by sending the order, unconditionally accepts and undertakes to observe in relations with morphparfum.com all the provisions contained in these Conditions.
The forwarding of the order, therefore, implies the full knowledge and the total and unconditional acceptance by the customer of these Conditions, as well as of the additional information contained in the web pages of the site mentioned here and / or linked through links.
1. PAYMENT INFORMATION
1.1 Forms of Payment
The item purchased must be paid together with the closing of the purchase transaction via PayPal, Bank Transfer or Cash on Delivery.
You can choose to pay with PayPal simply and securely, through your PayPal account. To match the credit card with a PayPal account and for more info click here. Morphparfum.com reserves the right to proceed with the processing of the order only if the data registered for the PayPal account coincides with the billing and shipping data of the order itself.
Morphparfum.com accepts bank transfer as an alternative payment method. We will inform you of our bank details during the online purchase phase.
All bank fees and commissions are charged to the Customer. Morphparfum.com reserves the right to request the integration of the payment if the accounted amount does not correspond with the final amount of the order. We will ship your order when the bank transfer has reached our bank account.
Cash on delivery
Morphparfum.com offers the possibility of choosing the payment method as payment method. Payment is made in cash on delivery (the courier does not accept checks and does not give change) and is possible for orders up to 2,999 euros. The service is available only for Italy. In the event that the shipment of an order effected with cash on delivery was not successful for reasons attributable to the customer, morphparfum.com reserves the right not to proceed with any other order with the same payment method.
2 SHIPPING INFORMATION
2.1 Shipping costs - ITALY
Shipments to Italy are made by SDA. Shipping costs are free for all orders, throughout Italy.
As required by the laws governing trade, all morphparfum.com shipments are accompanied by an official invoice stating the value of the individual items in Euro.
2.2 Shipping costs - ABROAD
Shipments abroad are made by DHL courier. In EU countries the shipping cost is € 25.
In non-EU countries, orders are shipped for € 40.
For shipments to countries outside Europe the average delivery time is 15/20 working days. If customs retains the package for checks, delivery may take a longer time not attributable to morphparfum.com.
As required by the laws governing trade, all morphparfum.com shipments are accompanied by an official invoice stating the value of the individual items in Euro.
2.3 Shipping Date
We ship all orders received within 12.00 a.m. from Monday to Friday. If the order is placed on a public holiday and day before the holiday, the package will be sent on the first working day. Starting from the delivery, delivery times require:
1-2 working days in Italy (+1 day for Sicily and Sardinia)
4-5 working days in the European Union
15-20 working days in non-EU countries.
In the case of payments by bank transfer, the shipment is made on the working day in which the amount is recorded in our bank account if the accounting is before 12.00 a.m (otherwise, the following business day).
2.4 Order status
When the order is shipped, morphparfum.com sends its customers an e-mail containing the shipping number provided by the courier. Customers can track the status of their order directly on the website of the courier. The displayed web page will show the exact and updated movements of your shipment.
2.5 Shipping insurance
Morphparfum.com shipments are insured against theft and accidental damage. Once the shipment reaches its destination, the insurance loses its validity. Through the signature on delivery the responsibility of the goods passes to the buyer. The person who signs, in fact, confirms the delivery receipt of the package and is responsible for the package itself.
2.6 Authorized delivery of the shipment
Upon delivery of the goods, customers are asked to carefully inspect the package before signing to confirm receipt of the shipment. The morphparfum.com packages are carefully packed. If for any reason the package appears tampered with or if the adhesive tape is not intact, customers are asked to sign the receipt with reserve, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to immediately report the incident to the local courier office and contact morphparfum.com at info @ morphparfum .com.
2.7 Shipment stocks
In case of non-delivery of the shipment, the next day the courier automatically sends to the sender - morphparfum.com - the file for opening the storage practice, which contains the reason for the non-delivery and the request for instructions for the release. The customer also has the opportunity to view the file of the practical opening of the stock and the status of his order directly on the courier website. Morphparfum.com reserves the right to request the return of the goods after three (3) working days, in the absence of instructions from the end customer. A maximum period of 15 days is expected at the nearest courier’s branch.
3. RETURNS AND REFUNDS
3.1 Information relating to the exercise of the right of withdrawal - Right of withdrawal and Effects
To exercise the right of withdrawal, you are required to inform Drean (registered office via dei Mille 40, 80121 Napoli) by email: email@example.com, of your decision to withdraw from the contract by an explicit declaration. The customer care office will send all the info in order to return the order to return the product and refund the cost. According to the art. 64 and following of Legislative Decree n. 206/2005 the Customer has the right to withdraw without penalty and without specifying the reason, within fourteen days from the day on which the Customer or a third party other than the carrier and designated by the Customer acquires physical possession of the goods. To comply with the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. If you withdraw from this contract, you will be reimbursed for all payments made to us, excluding delivery costs, without undue delay and in any case no later than 14 days from the day we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement. The reimbursement may be suspended until the goods have been received by the seller or until the consumer has demonstrated that he has sent the goods back, whichever is earlier. You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
3.2 Return of the return
Drean Srl also offers you the possibility to use the service of your courier for return shipments with assigned freight. This is not a withdrawal of the "organized" return from morphparfum.com but facilitated. The facilitated shipping service of the return by our courier is valid only for the Italian national territory. Just contact Morph Parfum customer care and follow the indicated procedures.
4. E-CARD AND PROMOTIONAL CODES
4.1 Gift Card
Our Gift Card is the best solution for those who want to offer the possibility to choose the desired product in the morphparfum.com catalog. The Gift Card can only be used online.
The sender can choose various ways of delivering the Gift Card: via sms or by e-mail communication. The Gift Card is valid for 12 months, can be used for one or more orders until its full value has been exhausted, or for partial payment of a larger purchase. The Gift Cards can be combined: the customer can request a cumulative code by contacting customer support at firstname.lastname@example.org.
The Gift Card cannot be used to purchase additional Gift Cards, it cannot be converted into cash, it does not include any customs charges whose payment remains the sole responsibility of the non-EU recipient of the shipment.
5. SITE POLICY
5.1 Articles and images online
The images on the morphparfum.com site are the property of Drean Srl. Any use of these images, not authorized by a written consent of Morph Parfum, will be prosecuted according to the law. For more information, please contact: email@example.com.
6. LEGAL TERMS
This notice contains the legal terms and conditions governing the morphparfum.com site. By accessing the morphparfum.com website, users agree to accept and agree to abide by compliance with all the conditions contained in this declaration. Morphparfum.com reserves the right to ask users who do not accept or intend to comply with these terms to refrain from using the morphparfum.com website. Access to the site and related services is intended solely for personal use. The display of the morphparfum.com site provides customers with information on the products offered together with the possibility of purchasing them.
6.1 Property / Copyright & Trademark
The contents of morphparfum.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on morphparfum.com, including menus, web pages, graphics, colors, patterns, tools, fonts and website design, diagrams, layout, methods, processes , the functions and software that are part of morphparfum.com, are protected by copyright and by any other intellectual property right of the Manager and other rights holders. The reproduction, in whole or in part, in any form, of morphparfum.com of its contents is prohibited without the express written consent of the Manager. The Manager has the exclusive right to authorize or prohibit direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of morphparfum.com and its contents. Any reproduction must be authorized from time to time by the operator or, if necessary, by the authors of the individual works contained on the website. Such reproduction operations must in any case be performed for lawful purposes and in compliance with the copyright and other intellectual property rights of the operator and authors of the individual works contained in the website. The authors of individual published works morphparfum.com have, at any time, the right to claim the authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves including any act of damage to the works, whether of prejudice to their honor or reputation. You agree to respect the copyright of the artists who have chosen to publish their works on morphparfum.com or who have collaborated with morphparfum.com in creating new expressive and artistic forms destined to be published, even if not exclusively on the website, or, again, that form an integral part of it. Furthermore, you are not, under any circumstances, authorized to use, in any way or form, the contents of the website and every single work protected by copyright and by any other intellectual property right. By way of example, you may not alter or otherwise modify the protected contents and works without the consent of the Operator and, where necessary, of the individual authors of the works published on morphparfum.com.
The material on the website is protected by copyright.
In addition to the Property / Copyright & Trademark rights mentioned above, the term "Content" refers to any graphic form, photographs, including all rights relating to images, sounds, music, video, audio or text available on this site. Morphparfum.com does not guarantee that the functional aspects of the site or its contents are error-free or that this site or the server that makes them available are free of viruses or other harmful components. We always advise all Internet users to make sure they have installed up-to-date antivirus software.
This site is not a news organization as it is updated without any periodicity. It cannot therefore be considered an editorial product pursuant to law n. 62 of 7.03.2001. Some texts or images inserted (considering the inclusion under the aspect of fair use) are taken from the internet and, therefore, considered to be in the public domain; if their publication violates any copyright, it is possible to report the case via e-mail to firstname.lastname@example.org and will be immediately removed.
6.4 End customers
Drean Srl has created and published the website morphparfum.com with the aim of offering a service reserved exclusively for its customers. The products for sale on the morphparfum.com site are intended for the final consumer.
Drean Srl therefore invites users who are not attributable to the category of final consumers to refrain from forwarding purchase orders for goods for sale through third parties. In consideration of the commercial policy described above, Drean reserves the right not to process orders for goods whose use is not intended for the final consumer or orders that do not comply with the commercial policies described above. To place orders on morphparfum.com, customers must be at least 18 years old, possess the requisites necessary to be able to enter into legally binding contracts, have a valid e-mail address.
Furthermore, the end customer accepts that morphparfum.com can use the personal information provided in order to carry out the appropriate anti-fraud checks. The personal information provided can be communicated to a credit institution or an anti-fraud agency, which can keep track of this information.
6.5 Disclaimer of liability
Morphparfum.com (on behalf of Drean Srl) publishes information on its website in order to provide a service to its customers, however it declines any responsibility for the possibility of any technical or factual inaccuracies and / or typographical errors for which it is provided, following a report, immediate correction. Morphparfum.com also reserves the right to make corrections and changes to the site whenever it deems it necessary without giving prior notice. Morphparfum.com does not offer any guarantee on the compliance of the information published on its site with the laws provided by the jurisdiction of the customer's country of residence.
Morphparfum.com disclaims any responsibility for any problems, damages or risks that the user may encounter during the use of the site and guarantees that its website is protected according to international standards for the Internet. If used correctly, the user is protected from the risk of viruses. Morphparfum.com disclaims any responsibility for any malfunctions related to the deactivation of cookies in the user's browser, reserves the right to amend / revise the terms and conditions contained in this legal notice, by updating it, whenever it deems it appropriate, without any obligation to give prior notice. The user is required to comply with the terms contained in this legal notice, periodically checking for updates, changes and corrections.